Erea AI SMS Opt-In and Consent

How clients agree to receive booking texts

Erea AI sends booking text messages on behalf of participating fitness studios and other businesses that book clients into classes or time slots. Clients receive texts only after they agree.

How clients opt in by phone or in person

When a client books by phone or at the front desk, staff read this script before entering the client's mobile number:

"Would you like to receive booking confirmations and reminders by text from Erea AI? Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help."

Staff enter the number only if the client says yes. Consent is not a condition of purchase or of booking.

How clients opt in online

On the business's booking page, clients tick a checkbox that is unchecked by default before they can book:

"I agree to receive booking confirmations, reminders and open-spot offers by text from [business name]. Msg & data rates may apply. Reply STOP to opt out."

Erea Solo (independent instructors)

Erea Solo sends the same kinds of booking texts on behalf of independent fitness instructors (for example, Pilates and yoga instructors and personal trainers) to their own clients. Clients opt in the same two ways: online, by ticking the unchecked consent box above on the instructor's booking page before they can book; or in person or by phone, where the instructor reads the script above before adding the client's mobile number. Each text names the instructor's business and includes STOP instructions. Example:

"Hi Maya! You're booked with Solo Demo Pilates: Small Group Mat, Sat Nov 7 at 6:00 PM. Where: Verona Park, Verona, NJ 07044. Please pay your instructor before class. Reply C to confirm or R to cancel. Reply STOP to opt out."

Intake form confirmation

New clients can also confirm consent on the business's Google Forms intake form with a checkbox:

"I agree to receive class confirmations and reminders by text from [business name]. Msg & data rates may apply. Reply STOP to opt out."

Messages you may receive

Booking confirmations, reminders, cancellation notices and waitlist openings. Example:

"Hi Maya! You're booked at Demo Fitness: Spin, Mon Nov 2 at 6:00 PM. New here? Please fill out our 1-minute intake form before you come in: https://forms.gle/VBemTQFp7UJPe8qu7 Reply STOP to opt out."

Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.